Troubles regarding International Car Trading with Export Companies in Japan.

We frequently receive inquiries from overseas about troubles regarding car trading companies located in Japan.

The troubles are such as,

I bought a vehicle from a Japanese company and paid the money, but the company did not ship the vehicle at all.

I bought and received a car from a Japanese company, but the car was broken and did not meet our requirements.

I bought and received a car from a Japanese company, but there was no certificate attached even the company promised to provide a certificate.

There are several ways to settle these problems, such as getting the refund, or ask the company to send another vehicle which meets the requirements.

The attorney will generally handle these cases as follows.

1.  Review the evidences and see if the client should move forward.

2. Send a demand letter (content certified mail) to the company in Japan.

3. If the company doesn’t cooperate or doesn’t reply, then the attorney will try to negotiate with the other party, or file a lawsuit.

4. If the company doesn’t pay (or cooperate) even after getting the court’s order, the attorney will proceed to the court enforcement procedure (See this page)

Anyway, it is strongly recommended to trade with trustworthy companies when you start the international trading. Also, make sure to get a copy of the official company registration of the other party before starting the trades (we can obtain a copy for you if you request). This is because in some cases (which are likely to be fraud), we cannot even locate the address of the other party.